Human Resources

HR Executive

Mumbai, Maharashtra
Work Type: Full Time

Our Mission


Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement.

CometChat Overview


CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.


Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat raised a Series A round from Signal Peak Ventures, bringing our total funding to $16M.


We believe the interface of the future is conversation — not clicks. Every app will soon have an AI layer that’s as native as text messaging today. That’s why we’re building the infrastructure for the world’s AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.


From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time — our AI Agent platform makes it all possible.


With CometChat’s ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.


Why Join Us Now


We’re at the tipping point where AI becomes a native part of every conversation. At CometChat, you’ll help shape a future where users can talk to their apps as naturally as to a friend — where agents think, reason, act, and collaborate with humans in real time.


You won’t just be joining a product team — you’ll be building the standard for AI interaction layers: agent-aware UI, intelligent guardrails, rich actions libraries, and multi-party collaboration between people and AI.


If you want to help define how the next billion users will communicate — and push the boundaries of what’s possible in real-time, AI-powered engagement — we’d love to work with you.

What we mean by AI-native

AI-native here means you build with agents by default. We expect 100% of the code to be generated via agentic tools (Cursor, Claude Code, and similar), while you own everything that actually matters: problem framing, architecture, tradeoffs, review quality, tests, performance, and security. This is not “vibe coding.” The code is generated. The thinking is yours. You should be great at steering agents, validating output, catching subtle issues early, and debugging code you did not manually write.

Why AI-native

Software development is changing permanently, and we are leaning all the way in. You will work in a team that ships fast with agents, where your leverage comes from judgment and systems thinking rather than typing speed. You will get access to whatever AI tools you need (Cursor, Claude Code, or anything else that makes you effective), and the freedom to use them aggressively. If you want to operate at the edge of how modern engineering gets done and level up your output, this role is built for that.


Join us to build where AI meets human connection.


Position Overview & Priorities

 

The theme for the HR team at CometChat is – Bring folks better than you and never compromise on the values and culture fit. At CometChat, we aim to build a small and sweet team of people across the globe that are aligned with our value system and speak one-language (well, not literally). The HR team acts as the bridge between the minds and hearts of employees and the leadership team. We are change agents and are always looking at improving employee experiences and the happiness quotient at work.


Responsibilities:

 

  • Develop and implement effective recruitment strategies to attract and hire qualified candidates.
  • Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and selection for junior level hiring.
  • Facilitate the onboarding process for new employees, including conducting induction and assisting with documentation.
  • Perform exit interviews and manage the requisite documentation for employee separations.
  • Support the performance management process, including goal setting, performance evaluations, and feedback sessions.
  • Consistent maintenance of documents necessary for Internal/External audits.
  • Device HR practices for Remote working model for seamless employee experience
  • Build one-team culture between teams in India and USA
  • Creates a comprehensive and sustainable employee engagement and well-being strategy
  • Strategically collaborates and builds relationships across functional divisions, corporate entities, and key external stakeholders
  • Partner with vendors and stakeholders for Employer Branding, strengthening internal communication, and device remote-friendly employee engagement programs and initiatives
  • Running R&R programs centrally and bringing in tools to enhance employee experience
  • Device wellbeing programs for employees
  • Be the culture ambassador and plan initiatives keeping One CometChat team in mind irrespective of the geographies


Who will be a good fit?

 

  • You are a graduate or post-graduate with a minimum of 1 year of experience in HR or a people function role focused on employee engagement.
  • Sound knowledge of recruitment best practices, sourcing techniques, and candidate assessment methods.
  • Proven experience in HR, preferably as an HR generalist or HR executive
  • Strong communication and interpersonal skills.
  • You should have a creative bent of mind to plan and execute unique programs and ideas as best practices for the company
  • You should be comfortable communicating with larger audience or conducting intricate 1:1 sessions with employees
  • You should have the ability to build different people engagement drivers and sub-drivers and most importantly, you must be passionate about People and building great culture at work

 

Core Values


Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Act with integrity: Be honest, be authentic and genuine, be open and do the right thing, no matter who’s watching. We know what we know, and what we don’t know, we’ll let you know. And then we’ll do our darndest to figure out a solution.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.


Interview Process


Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.


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